How can we help you?
How to contact the support team?
Starting With the App & Login Questions
Just paid? Here's how to access your plan
What to do if the app asks you to pay again
What to do if you forgot your password
Can you use the app on a computer?
How to change your app password
Meal plans & food stuff
How to change recipes you don't like
How to remove foods you don’t eat from your meal plan?
How to track your water intake
Where to find your Grocery list?
Adding snacks to your meal plan
Too many calories in your meal plan?
Challenges
Can you go back to a missed day in a challenge?
Bugs
What to do if a completed workout isn’t saved
What to do if the voice instructions don’t match the video
Profile Settings
How do you change the language in the app?
How to unsubscribe from our mailing list
Subscription
How to cancel your subscription
Why you might still see a charge after canceling your subscription
Why did your subscription auto-renew?
How to find information about your subscription
Workouts & Exercises
Where to find your workout plan?
Where to find Libido Boost Pilates
A guide to our workout programs
Where to find the workout catalog
How to adjust workouts to your fitness level
How to slow down your workouts
Where to find the Pilates plan
How to follow more than one workout plan
How to play workouts on your TV
Where to find additional Dancing, Stretching, or Pilates workout plans
Low-impact, injury-friendly workout programs
How to add variety to your workouts
How many workouts should you do in a day?
Where to find workouts for every body area
What equipment do you need for workouts?
How to repeat a completed workout
Where can you find a gentle workout program for older adults?
Where can you find cycle-friendly workouts for women’s health?
Fasting
Where to find the fasting feature
Why does your meal plan stay the same during fasting?
How to change your fasting type