What to Do if the Voice Instructions Don’t Match the Video

If the voice instructions in a workout don’t match the movements shown on the screen, please let us know. This helps us review and fix the issue as quickly as possible.

Here’s what to do:

1. Go to the Me tab.
2. Tap Help & Support Center.
3. Tap Contact Support.

When contacting support

Please include the following details in your message:

• The name of the workout where you noticed the mismatch.
• If possible, a short video showing the issue.

The more details you share, the faster we can investigate and fix the issue. Thank you for helping us keep your workout experience smooth and accurate!

Always feel free to contact us. If you have any questions or need help — we’re here for you.