Subscription and Refund Policy
Subscription Policy
User agrees that upon the purchase of any Subscription, Organic Apps may enroll User in automatic renewal of the Subscription by withdrawing the then-current Fee from the payment method that User used to complete the initial Subscription purchase or enrollment order. If User purchases a Subscription with automatic renewal, User agrees to pay the then-current Fees at renewal, which may be changed at Organic Apps’s sole discretion. If User does not agree to renewal or any changes, User must cancel their Subscription before the next billing period, otherwise the Subscription will be automatically renewed at the then-current Fee and term length for the next Subscription term.
Your Subscription renews automatically at the end of each period until you cancel. Please note that DELETING THE APP DOES NOT CANCEL YOUR SUBSCRIPTION.
If a Subscription is purchased or enabled on the App Store:
Users may cancel a free trial or a Subscription anytime by turning off auto-renewal through Apple ID account settings. To avoid being charged, Users must cancel their Subscription in the Apple ID account settings at least 24 hours before the end of the free trial or the current Subscription period. Learn more about managing Subscriptions (and how to cancel them) on the Apple support page.
If a Subscription is purchased or enabled on the Play Market:
Users may cancel a free trial or a Subscription anytime by turning off auto-renewal through Google account settings. To avoid being charged, Users must cancel the Subscription in their Google account settings at least 24 hours before the end of the free trial or the current Subscription period. Learn more about managing Subscriptions (and how to cancel them) on the Google Play support page.
If a Subscription is purchased or a trial is enabled on the Websites:
To avoid being charged, Users may cancel the Subscription before the end of the then-current period in the User Account. Users can initiate the cancelation of the Subscription:
- Open the OrganicFit, OrganicDance, OrganicMeals, OrganicMan, or OrganicWalk app.
- Go to your profile.
- Select the Manage subscription option.
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Canceling your Subscription means the automatic renewal will be disabled, but you will still have access to all your Subscription features for the remaining time of your then-current period.
We value our customers, and you are welcome to cancel your Subscription at any time by request. You can contact us at our Support Center or via email at [email protected].
Refund Policy
After fourteen (14) days of the start of a Subscription and before thirty (30) days from the start of such Subscription, User may request a refund of any prepayments, in the event that the Services do not function in accordance with these Terms of Service or if the User has not achieved any visible or measurable results.
Organic Apps reserves the right to deny any refunds due to User error or non-use of the Services in its sole reasonable discretion. Organic Apps will review refund applications and notify User via email whether any refunds are approved. Approved refund applications will be processed, and will be automatically applied to the User’s credit card on file or original payment method within fourteen (14) days of approval.
For the avoidance of doubt, no Subscription shall be terminated and no refunds shall be given due to User’s general dissatisfaction, personal or financial reasons, and/or medical conditions.
US States Users
If User resides in California or Connecticut, they may cancel a Subscription purchase at any time prior to midnight of the third business day after the date of such purchase and receive a full refund, absent User’s breach of these Terms of Service.
EU Users
If User is an EU resident, the User has the right to withdraw from a Subscription or other agreement for the purchase of digital content without charge and without giving any reason within fourteen (14) days from the effective date of such purchase. The withdrawal right does not apply if the performance of the agreement has begun with prior express consent and acknowledgment that User shall thereby lose the right of withdrawal. USER HEREBY EXPRESSLY CONSENTS TO THE IMMEDIATE PERFORMANCE OF THESE TERMS OF SERVICE AND ACKNOWLEDGES THAT USER WILL LOSE THE RIGHT OF WITHDRAWAL FROM THESE TERMS OF SERVICE ONCE ORGANIC APPS SERVERS VALIDATE THE PURCHASE AND USER SUCCESSFULLY RECEIVES THE APPLICABLE PURCHASE.