How can I cancel my subscription?

Much as we’re sorry to let you go, we’re here to help you easily unsubscribe from our app.

If you subscribed through our website, you can either cancel your subscription within the app or via support, so let’s learn how to do it.

Cancel within the app

1. Go to the Me tab and tap Settings (gear icon).
2. Tap Advanced.
3. Tap Manage subscription.

What to do if there’s no Manage subscription option

If you can't find the Manage subscription option, you haven't logged into your paid account. You need to access it to cancel your subscription within the app, so here’s how to do it: I've just paid. How do I access my plan?

If you tap Manage subscription and get redirected to the App Store, it also means you need to log in to your paid account using your email address as your initial login method.

1. Go to the Me tab and tap Settings (gear icon).
2. Tap Log Out.

1. Tap Get Started.
2. Select Yes, I already have an account. Log in using the email and password set during registration.

Here's what to do if you don't remember your password:

1. Tap Forgot Password or Login without a password.
2. Enter your email and check your inbox: you will receive a reset link or a one-time code.

Cancel via support

1. Go to the Me tab.
2. Under your name, tap Help & Support Center.
3. Or contact us at [email protected].

We're sorry to see you go, and you’re always more than welcome to come back to us for new challenges!

We hope this helps! Always feel free to contact us if you have questions or need help — we’re here for you.