How to Cancel Your Subscription
Important: deleting the app or your account does not cancel your subscription.
We’re sorry to see you go, but we’re here to help you cancel your subscription easily. To avoid being charged for the next period, please ensure you cancel at least 24 hours before your renewal date.
The cancelation process may vary depending on the platform you purchased your subscription from. Here’s how to cancel:
Cancel through the App Store or Google Play
- If you purchased your subscription through the App Store, you can cancel it using this link or in your Apple ID settings.
- If you purchased your subscription through Google Play, you can cancel it using this link or within the Google Play Store app.
Cancel within the app
You can always cancel your subscription directly within the app. Here’s how:
- Go to the Me tab.
- Tap the gear icon in the upper-right corner.
- Tap Manage Subscription.
Note: if you don't see the Manage subscription option, you’re likely logged into a free account. To cancel your subscription from within the app, you need to log out of this free account and log into your paid one. Here’s how to do this: The App Asks You to Pay Again.
Cancel via support
If you’re having trouble or want to confirm that your subscription is canceled, you can contact our support team:
- Go to the Me tab.
- Tap Help & Support Center.
- Tap Contact Support.
You can also email us at [email protected].
Always feel free to contact us. If you have any questions or need help — we’re here for you.