  ## Vous venez de payer ? Voici comment accéder à votre plan
\
Vous pouvez trouver vos plans d'entraînement et de repas personnalisés dans l'application, et ils sont faciles d'accès ! Voici comment procéder:

### 1. Télécharger l'application

Veuillez choisir un lien en fonction de votre appareil:

**Pour iOS**

[Organic Fit: Fitness for Women](https://apps.apple.com/by/app/organic-fit-workout-for-women/id1188810254)   
[Organic Dance: Weight Loss App](https://apps.apple.com/by/app/organic-dance-fitness-workout/id1535972173)

**Pour Android**

[Organic Fit: Fitness for Women](https://play.google.com/store/apps/details?id=com.organicapps.fit&pli=1)   
[Organic Dance: Weight Loss App](https://play.google.com/store/apps/details?id=com.organicapps.dance&pli=1)

### 2. Connectez-vous à votre compte payant

1. Appuyez sur **Démarrer**.
2. Touchez **Oui, j'ai déjà un compte**. 
 
![[fr]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/fr_How_do_I_access_my_plan1_9a02460f07.png?updated_at=2024-09-30T17:57:59.406Z)
![[fr]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/fr_How_do_I_access_my_plan2_c602b07685.png?updated_at=2024-09-28T17:06:25.104Z)

### _Si vous n'avez pas créé de mot de passe, le seul moyen d'accéder à l'application est d'utiliser l'option 'Mot de passe oublié':_

1. Appuyez sur **Démarrer**
2. Sélectionnez **Oui, j'ai déjà un compte**
3. Appuyez sur **Mot de passe oublié**
4. Saisissez l'adresse électronique que vous avez utilisée pour l'inscription et vérifiez votre boîte de réception: vous recevrez un lien de réinitialisation du mot de passe.

![[fr]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/fr_How_do_I_access_my_plan1_9a02460f07.png?updated_at=2024-09-30T17:57:59.406Z)
![[fr]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/fr_How_do_I_access_my_plan2_c602b07685.png?updated_at=2024-09-28T17:06:25.104Z)
![[fr]How do I access my plan3.png](https://s3.us-east-2.amazonaws.com/storage.website/fr_How_do_I_access_my_plan3_a19089b1ea.png?updated_at=2024-09-28T17:06:25.792Z)
![[fr]How do I access my plan4.png](https://s3.us-east-2.amazonaws.com/storage.website/fr_How_do_I_access_my_plan4_a12113e506.png?updated_at=2024-09-28T17:06:25.343Z)

### Si l'application demande de payer à nouveau 

Si l'application vous demande d'acheter un autre abonnement après avoir acheté sur le site web, cela signifie que vous avez accidentellement créé un nouveau compte gratuit. 
Vous trouverez les instructions sur ce [lien](https://intercom-help.eu/myorganicapps/fr/articles/69457-l-application-veut-que-je-paie-a-nouveau).

Nous espérons que nos applications vous aideront à atteindre vos objectifs de remise en forme! Si vous avez des questions ou si vous avez besoin d'aide, veuillez envoyer un message à [support@myorganicapps.com](mailto:support@myorganicapps.com) ou consulter d'autres moyens de nous [contacter](https://intercom-help.eu/myorganicapps/fr/articles/110857-comment-contacter-l-equipe-de-support-d-organicapps).

Que faire si vous avez oublié votre mot de passe

Vous venez de payer ? Voici comment accéder à votre plan

L'application vous demande de payer à nouveau

Comment changer la langue dans l'application ?

Pouvez-vous utiliser l’application sur un ordinateur ?

Comment changer votre mot de passe dans l’application

## Just Paid? Here's How to Access Your Plan

Getting started with your fitness plan is simple! Just follow these steps to access your paid account:

### 1. Download the app

Our app is available for both iOS and Android. Use the links below to download the app on your phone or tablet:

**For iOS**

- [Organic Fit: Fitness for Women](https://apps.apple.com/by/app/organic-fit-workout-for-women/id1188810254)
- [Organic Dance: Weight Loss App](https://apps.apple.com/by/app/organic-dance-weight-loss-app/id1535972173)

**For Android**

- [Organic Fit: Fitness for Women](https://play.google.com/store/apps/details?id=com.organicapps.fit&hl=en)
- [Organic Dance: Weight Loss App](https://play.google.com/store/apps/details?id=com.organicapps.dance&hl=en&pli=1)

### 2. Log in to your paid account

1. Tap **Get Started**.
2. Tap **Yes, I already have an account**.
3. Enter your registration email and password.
 
![[en] login_1.png](https://s3.us-east-2.amazonaws.com/storage.website/en_login_1_a6f0a0c7cf.png)
![[en] login_2.png](https://s3.us-east-2.amazonaws.com/storage.website/en_login_2_e03a549571.png)
![[en] login_3.png](https://s3.us-east-2.amazonaws.com/storage.website/en_login_3_403d5735da.png)

------------------------------------------------------------
### Haven’t created a password?

No problem! You can still log in using the "**Forgot Password**" option. Here’s how:

1. Tap **Get Started**.
2. Select **Yes, I already have an account**.
3. Tap **Forgot Password**.
4. Enter the email address you used for registration.
5. Check your inbox for the password reset link.

Please note that the password-reset link works only on **smartphones and tablets**.

![[en] forgot password_1.png](https://s3.us-east-2.amazonaws.com/storage.website/en_forgot_password_1_7b37a22333.png)
![[en] forgot password_2.png](https://s3.us-east-2.amazonaws.com/storage.website/en_forgot_password_2_2e8d86cb7e.png)
![[en] forgot password_3.png](https://s3.us-east-2.amazonaws.com/storage.website/en_forgot_password_3_03ddc90c53.png)
![[en] forgot password_4.png](https://s3.us-east-2.amazonaws.com/storage.website/en_forgot_password_4_91f42cf28a.png)

------------------------------------------------------------

**Important note:** if the app asks you to purchase a subscription again, it means you've accidentally created a new free account. Please check [The App Asks You to Pay Again](https://myorganicapps.com/help/pay-again) article to access your paid account.

We hope our apps will help you nail your fitness goals! Always feel free to [contact us](https://myorganicapps.com/help/contact-support). If you have any questions or need help — we’re here for you.

Just Paid? Here's How to Access Your Plan

  ## Только что заплатили? Узнайте, как получить доступ к вашему плану

### Скачайте приложение
Выберите ссылку в зависимости от вашего устройства:

**Для iOS**  

[Organic Fit: Fitness for Women](https://apps.apple.com/ag/app/organic-meals-keto-fasting/id1593030112)   
[Organic Dance: Weight Loss App](https://apps.apple.com/by/app/organic-dance-weight-loss-app/id1535972173)

**Для Android**  

[Organic Fit: Fitness for Women](https://play.google.com/store/apps/details?id=com.organicapps.fit&hl=en)   
[Organic Dance: Weight Loss App](https://play.google.com/store/apps/details?id=com.organicapps.dance&hl=en&pli=1)

### Войдите в свой платный аккаунт
1. Нажмите **Начать**.
2. Выберите **Да, у меня уже есть аккаунт**.

![[ru]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/ru_How_do_I_access_my_plan1_643e7c3cf1.png?updated_at=2024-09-30T17:58:12.920Z)
![[ru]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/ru_How_do_I_access_my_plan2_edd105ad23.png?updated_at=2024-09-28T17:14:17.828Z)

### _Если вы не создали пароль, единственный способ получить доступ к приложению — через опцию 'Забыли пароль':_
1. Нажмите **Начать**.
2. Выберите **Да, у меня уже есть аккаунт**.
3. Нажмите **Забыли пароль**.
4. Введите адрес электронной почты, который вы использовали для регистрации, и проверьте свой почтовый ящик: вы получите ссылку для сброса пароля.

![[ru]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/ru_How_do_I_access_my_plan1_643e7c3cf1.png?updated_at=2024-09-30T17:58:12.920Z)
![[ru]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/ru_How_do_I_access_my_plan2_edd105ad23.png?updated_at=2024-09-28T17:14:17.828Z)
![[ru]How do I access my plan3.png](https://s3.us-east-2.amazonaws.com/storage.website/ru_How_do_I_access_my_plan3_05167bf3c2.png?updated_at=2024-09-28T17:14:18.469Z)
![[ru]How do I access my plan4.png](https://s3.us-east-2.amazonaws.com/storage.website/ru_How_do_I_access_my_plan4_d3281def3e.png?updated_at=2024-09-28T17:14:18.265Z)

### Если приложение снова просит оплату
Если вы уже купили подписку на нашем сайте, но приложение снова требует оплату, это означает, что вы случайно создали новый бесплатный аккаунт.
Вы можете быстро исправить это, следуя [этой инструкции](https://intercom-help.eu/myorganicapps/ru/articles/69457-приложение-снова-просит-оплату).

Мы надеемся, что наши приложения помогут вам достичь ваших фитнес-целей! Если у вас есть вопросы или нужна помощь, отправьте сообщение на [support@myorganicapps.com](mailto:support@myorganicapps.com) или узнайте как еще можно [связаться с нами](https://intercom-help.eu/myorganicapps/ru/articles/110857-как-связаться-со-службой-поддержки-organicapps).

Только что заплатили? Узнайте, как получить доступ к вашему плану

  ## Gerade bezahlt? So erhalten Sie Zugang zu Ihrem Plan
\
Sie finden Ihre maßgeschneiderten Trainings- und Essenspläne in der App und können ganz einfach darauf zugreifen! So geht's:

### 1. Die App herunterladen

Bitte wählen Sie einen Link, der zu Ihrem Gerät passt:

**Für iOS**

[Organic Fit: Fitness for Women](https://apps.apple.com/by/app/organic-fit-fitness-for-women/id1188810254)   
[Organic Dance: Weight Loss App](https://apps.apple.com/by/app/organic-dance-fitness-workout/id1535972173)

**Für Android**

[Organic Fit: Fitness for Women](https://play.google.com/store/apps/details?id=com.organicapps.fit&pli=1)   
[Organic Dance: Weight Loss App](https://play.google.com/store/apps/details?id=com.organicapps.dance&pli=1)

### 2. Melden Sie sich bei Ihrem bezahlten Konto an

1. Tippen Sie auf **Erste Schritte**.
2. Tippen Sie auf **Ja, ich habe bereits ein Konto**.

![[de]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/de_How_do_I_access_my_plan1_3dd83b7246.png?updated_at=2024-09-30T17:59:08.085Z)
![[de]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/de_How_do_I_access_my_plan2_ca5224e1d5.png?updated_at=2024-09-28T17:28:53.207Z)

### _Wenn Sie das Passwort nicht erstellt haben, können Sie nur über die Option 'Hast du dein Passwort vergessen' auf die App zugreifen._

1. Tippen Sie auf **Erste Schritte**.
2. Wählen Sie **Ja, ich habe bereits ein Konto**.
3. Tippen Sie auf **Hast du dein Passwort vergessen**.
4. Geben Sie die E-Mail-Adresse ein, die Sie für die Anmeldung verwendet haben, und prüfen Sie Ihren Posteingang: Sie erhalten einen Link zum Zurücksetzen des Passworts.

![[de]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/de_How_do_I_access_my_plan1_3dd83b7246.png?updated_at=2024-09-30T17:59:08.085Z)
![[de]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/de_How_do_I_access_my_plan2_ca5224e1d5.png?updated_at=2024-09-28T17:28:53.207Z)
![[de]How do I access my plan3.png](https://s3.us-east-2.amazonaws.com/storage.website/de_How_do_I_access_my_plan3_e2a13292d0.png?updated_at=2024-09-28T17:28:53.629Z)
![[de]How do I access my plan4.png](https://s3.us-east-2.amazonaws.com/storage.website/de_How_do_I_access_my_plan4_7d8602b853.png?updated_at=2024-09-28T17:28:53.286Z)


### Wenn die App erneut zur Zahlung auffordert

Wenn die App Sie nach dem Kauf auf der Website auffordert, ein weiteres Abonnement zu erwerben, bedeutet dies, dass Sie versehentlich ein neues kostenloses Konto erstellt haben.
Eine Anleitung finden Sie unter diesem [Link](https://intercom-help.eu/myorganicapps/de/articles/69457-die-app-verlangt-von-mir-erneut-zu-bezahlen).

Wir hoffen, dass unsere Apps Ihnen helfen werden, Ihre Fitnessziele zu erreichen! Wenn Sie Fragen haben oder Hilfe benötigen, senden Sie bitte eine Nachricht an [support@myorganicapps.com](mailto:support@myorganicapps.com) oder prüfen Sie, wie Sie sonst mit uns in [Kontakt](https://intercom-help.eu/myorganicapps/de/articles/110857-wie-kontaktiere-ich-das-organicapps-support-team) treten können.

Gerade bezahlt? So erhalten Sie Zugang zu Ihrem Plan

  ## ¿Acabas de pagar? Aquí te explicamos cómo acceder a tu plan
\
En la aplicación puedes encontrar tus planes de entrenamiento y comidas personalizados, ¡y es muy fácil acceder a ellos! Te explicamos cómo:

### 1. Descargar la aplicación

Elija un enlace en función de su dispositivo:

**Para iOS**

[Organic Fit: Fitness for Women](https://apps.apple.com/by/app/organic-fit-fitness-for-women/id1188810254)   
[Organic Dance: Weight Loss App](https://apps.apple.com/by/app/organic-dance-fitness-workout/id1535972173)

**Para Android**

[Organic Fit: Fitness for Women](https://play.google.com/store/apps/details?id=com.organicapps.fit&pli=1)   
[Organic Dance: Weight Loss App](https://play.google.com/store/apps/details?id=com.organicapps.dance&pli=1)

### 2. Conéctese a su cuenta de pago

1. Pulse **Empezar**.
2. Pulse **Sí, ya tengo una cuenta**.

![[es]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/es_How_do_I_access_my_plan1_7bf49dc1d0.png?updated_at=2024-09-30T17:58:40.029Z)
![[es]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/es_How_do_I_access_my_plan2_806ef4a9bc.png?updated_at=2024-09-28T17:22:35.640Z)

### _Si no has creado la contraseña, la única forma de acceder a la aplicación para ti es a través de la opción 'Olvidaste la contraseña'._

1. Pulse **Empezar**.
2. Seleccione **Sí, ya tengo una cuenta**.
3. Pulse **Olvidaste la contraseña**.
4. Introduzca la dirección de correo electrónico que utilizó para registrarse y compruebe su bandeja de entrada: recibirá un enlace para restablecer la contraseña.

![[es]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/es_How_do_I_access_my_plan1_7bf49dc1d0.png?updated_at=2024-09-30T17:58:40.029Z)
![[es]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/es_How_do_I_access_my_plan2_806ef4a9bc.png?updated_at=2024-09-28T17:22:35.640Z)
![[es]How do I access my plan3.png](https://s3.us-east-2.amazonaws.com/storage.website/es_How_do_I_access_my_plan3_60b938aec5.png?updated_at=2024-09-28T17:22:36.269Z)
![[es]How do I access my plan4.png](https://s3.us-east-2.amazonaws.com/storage.website/es_How_do_I_access_my_plan4_26b124c27b.png?updated_at=2024-09-28T17:22:35.637Z)

### Si la aplicación te pide que vuelvas a pagar

Si la aplicación te pide que adquieras otra suscripción después de haberla comprado en el sitio web, significa que has creado accidentalmente una nueva cuenta gratuita. 
Encontrará las instrucciones en este [enlace](https://intercom-help.eu/myorganicapps/es/articles/69457-la-aplicacion-quiere-que-pague-de-nuevo).

Esperamos que nuestras aplicaciones te ayuden a alcanzar tus objetivos. Si tienes alguna pregunta o necesitas ayuda, envíe un mensaje a [support@myorganicapps.com](support@myorganicapps.com) o compruebe de qué otra forma puede ponerse [en contacto](https://intercom-help.eu/myorganicapps/es/articles/110857-como-contactar-al-equipo-de-soporte-de-organicapps) con nosotros.


¿Acabas de pagar? Aquí te explicamos cómo acceder a tu plan

  ## Acabou de pagar? Veja como acessar seu plano
\
Você pode encontrar seus planos personalizados de treino e alimentação no aplicativo, e é fácil acessá-los! Veja como:

### 1. Baixe o aplicativo

Escolha um link de acordo com o seu dispositivo:

**Para iOS**  

[Organic Fit: Fitness for Women](https://apps.apple.com/ag/app/organic-meals-keto-fasting/id1593030112)   
[Organic Dance: Weight Loss App](https://apps.apple.com/by/app/organic-dance-weight-loss-app/id1535972173)

**Para Android**  

[Organic Fit: Fitness for Women](https://play.google.com/store/apps/details?id=com.organicapps.fit&hl=en)   
[Organic Dance: Weight Loss App](https://play.google.com/store/apps/details?id=com.organicapps.dance&hl=en&pli=1)

### 2. Faça login na sua conta paga
1. Toque em **Iniciar**.
2. Selecione **Sim, eu já tenho uma conta**.

![[pt]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/pt_How_do_I_access_my_plan1_c18c2ef52f.png?updated_at=2024-09-30T17:59:38.820Z)
![[pt]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/pt_How_do_I_access_my_plan2_4bd5a39075.png?updated_at=2024-09-28T17:43:24.049Z)

### _Se não tiver criado a palavra-passe, a única forma de aceder à aplicação é através da opção 'Você esqueceu sua senha':_
1. Toque em **Iniciar**.
2. Selecione **Sim, eu já tenho uma conta**.
3. Toque em **Você esqueceu sua senha**.
4. Utilize o endereço de correio eletrónico que utilizou para a integração. Receberá uma ligação de reposição da palavra-passe para iniciar sessão na aplicação.

![[pt]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/pt_How_do_I_access_my_plan1_c18c2ef52f.png?updated_at=2024-09-30T17:59:38.820Z)
![[pt]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/pt_How_do_I_access_my_plan2_4bd5a39075.png?updated_at=2024-09-28T17:43:24.049Z)
![[pt]How do I access my plan3.png](https://s3.us-east-2.amazonaws.com/storage.website/pt_How_do_I_access_my_plan3_3b2e9fd93f.png?updated_at=2024-09-28T17:43:24.545Z)
![[pt]How do I access my plan4.png](https://s3.us-east-2.amazonaws.com/storage.website/pt_How_do_I_access_my_plan4_0d8d1f9ed2.png?updated_at=2024-09-28T17:43:24.550Z)

### Se a aplicação pedir para pagar de novo
Se a aplicação lhe pedir para comprar outra subscrição depois de comprar no sítio Web, significa que criou acidentalmente uma nova conta gratuita. 
As instruções encontram-se nesta [hiperligação](https://intercom-help.eu/myorganicapps/pt/articles/69457-o-aplicativo-quer-que-eu-pague-novamente).

Esperamos que nossos aplicativos ajudem você a alcançar seus objetivos de fitness! Se tiver dúvidas ou precisar de ajuda, envie uma mensagem para [support@myorganicapps.com](mailto:support@myorganicapps.com) ou verifique outras formas de entrar [em contato conosco](https://intercom-help.eu/myorganicapps/pt/articles/110857-como-entrar-em-contato-com-a-equipe-de-suporte-da-organicapps).


Acabou de pagar? Veja como acessar seu plano

  ## Hai appena pagato? Ecco come accedere al tuo piano
\
Puoi trovare i tuoi piani di allenamento e alimentazione personalizzati nell'app, ed è facile accedervi! Ecco come fare:

### 1. Scarica l'app

Scegli un link a seconda del tuo dispositivo:

**Per iOS**  

[Organic Fit: Fitness for Women](https://apps.apple.com/ag/app/organic-meals-keto-fasting/id1593030112)   
[Organic Dance: Weight Loss App](https://apps.apple.com/by/app/organic-dance-weight-loss-app/id1535972173)

**Per Android**  

[Organic Fit: Fitness for Women](https://play.google.com/store/apps/details?id=com.organicapps.fit&hl=en)   
[Organic Dance: Weight Loss App](https://play.google.com/store/apps/details?id=com.organicapps.dance&hl=en&pli=1)

### 2. Accedi al tuo account a pagamento
1. Tocca **Inizia**.
2. Seleziona **Sì, ho già un account**.

![[it]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/it_How_do_I_access_my_plan1_7d5843b382.png?updated_at=2024-09-30T17:59:25.319Z)
![[it]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/it_How_do_I_access_my_plan2_367a864e12.png?updated_at=2024-09-28T17:35:46.648Z)

### _Se non avete creato la password, l'unico modo per accedere all'applicazione è l'opzione 'Password dimenticata':_
1. Tocca **Inizia**.
2. Seleziona **Sì, ho già un account**.
3. Tocca **Password dimenticata**.
4. Utilizzare l'indirizzo e-mail utilizzato per la registrazione. Riceverete un link per reimpostare la password e accedere all'applicazione. 

![[it]How do I access my plan1.png](https://s3.us-east-2.amazonaws.com/storage.website/it_How_do_I_access_my_plan1_7d5843b382.png?updated_at=2024-09-30T17:59:25.319Z)
![[it]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/it_How_do_I_access_my_plan2_367a864e12.png?updated_at=2024-09-28T17:35:46.648Z)
![[it]How do I access my plan3.png](https://s3.us-east-2.amazonaws.com/storage.website/it_How_do_I_access_my_plan3_9c85d8adf8.png?updated_at=2024-09-28T17:35:47.092Z)
![[it]How do I access my plan4.png](https://s3.us-east-2.amazonaws.com/storage.website/it_How_do_I_access_my_plan4_10be08cf23.png?updated_at=2024-09-28T17:35:46.652Z)

### Se l'app chiede di pagare di nuovo
Se hai già acquistato un abbonamento sul nostro sito web, ma l'app ti chiede di pagare di nuovo, significa che hai creato accidentalmente un nuovo account gratuito.
Le istruzioni sono disponibili a questo [link](https://intercom-help.eu/myorganicapps/it/articles/69457-l-applicazione-vuole-che-io-paghi-nuovamente).

Speriamo che le nostre app ti aiutino a raggiungere i tuoi obiettivi di fitness! Se hai domande o bisogno di assistenza, invia un messaggio a [support@myorganicapps.com](mailto:support@myorganicapps.com) o verifica altri modi per [contattarci](https://intercom-help.eu/myorganicapps/it/articles/110857-come-contattare-il-team-di-supporto-di-organicapps).

Vous venez de payer ? Voici comment accéder à votre plan

1. Télécharger l'application

2. Connectez-vous à votre compte payant

Si vous n'avez pas créé de mot de passe, le seul moyen d'accéder à l'application est d'utiliser l'option 'Mot de passe oublié':

Si l'application demande de payer à nouveau

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