Articles in this section
How to Restore Your Purchase?
If you purchased a subscription through the App Store or Google Play, and the app is asking you to pay again after you’ve logged in, please do the following to restore your subscription:
- Scroll down the payment screen.
- Tap Restore purchases.
Additional steps
If a large "X" appears on your screen after following the steps above, try this:
- Tap a few times in the top-left corner to close the payment screen.
- Go to Profile settings.
- Scroll down and tap Restore subscription.
If these steps don’t resolve the issue, please contact our support team for further assistance.