Subscription and Refund Policy

Subscription Policy

User agrees that upon the purchase of any Subscription, Organic Apps may enroll User in automatic renewal of the Subscription by withdrawing the then-current Fee from the payment method that User used to complete the initial Subscription purchase or enrollment order. If User purchases a Subscription with automatic renewal, User agrees to pay the then-current Fees at renewal, which may be changed at Organic Apps’s sole discretion. If User does not agree to renewal or any changes, User must cancel their Subscription before the next billing period, otherwise the Subscription will be automatically renewed at the then-current Fee and term length for the next Subscription term.

Organic Apps may offer an introductory plan for a small payment or a trial subscription for the service. Unless you cancel before the end of the introductory plan/trial, you will be automatically charged a price indicated on the payment screen or/and Apple’s/Google’s payment pop-up screen for a chosen subscription period. Organic Apps may also offer discounted offers that renew at the full not discounted price and other offers that may be interesting for you.

Your Subscription renews automatically at the end of each period until you cancel. Please note that DELETING THE APP DOES NOT CANCEL YOUR SUBSCRIPTION.

If a Subscription is purchased or enabled on the App Store:

Users may cancel a free trial or a Subscription anytime by turning off auto-renewal through Apple ID account settings. To avoid being charged, Users must cancel their Subscription in the Apple ID account settings at least 24 hours before the end of the free trial or the current Subscription period. Learn more about managing Subscriptions (and how to cancel them) on the Apple support page.

If a Subscription is purchased or enabled on Google Play:

Users may cancel a free trial or a Subscription anytime by turning off auto-renewal through Google account settings. To avoid being charged, Users must cancel the Subscription in their Google account settings at least 24 hours before the end of the free trial or the current Subscription period. Learn more about managing Subscriptions (and how to cancel them) on the Google Play support page.

If a Subscription is purchased or a trial is enabled on the Websites:

To avoid being charged, Users may cancel the Subscription before the end of the then-current period in the User Account. Users can initiate the cancelation of the Subscription:

1. Open the OrganicFit, OrganicDance, OrganicMeals, OrganicMan, or OrganicWalk app.
2. Go to your profile.
3. Select the Subscriptions option.

Canceling your Subscription means the automatic renewal will be disabled, but you will still have access to all your Subscription features for the remaining time of your then-current period.

We value our customers, and you are welcome to cancel your Subscription at any time by request. You can contact us at our Support Center or via email at [email protected].

Refund Policy

Organic Apps offers a twenty-eight (28) day money-back guarantee for Subscription purchases.

If User is not satisfied with the Services for any reason, User may request a full refund within twenty-eight (28) calendar days from the date of the initial Subscription purchase. User is not required to provide proof of non-use, lack of results, medical reasons, financial hardship, or any other specific reason to receive a refund under this twenty-eight (28) day money-back guarantee.

To request a refund, User may contact Organic Apps through the Support Center or via email at [email protected]. The refund request must include information sufficient to identify the purchase, such as the email address associated with the User Account, purchase receipt, order ID, or other purchase confirmation.

Eligible refund requests will be processed, and the full amount paid by User for the initial Subscription purchase will be automatically applied to the User’s original payment method within fourteen (14) days after Organic Apps receives the refund request and confirms the purchase. The time when funds become available to User may depend on User’s payment provider, bank, Apple, Google, or other applicable payment processor.

If User purchased a Subscription through the Apple App Store or Google Play, the refund may be processed by Apple or Google in accordance with their applicable payment and refund procedures. User may be required to submit the refund request directly to Apple or Google. Organic Apps will provide reasonable assistance with eligible refund requests submitted under this twenty-eight (28) day money-back guarantee where Organic Apps is able to do so.

Refunding a Subscription may result in cancellation of the Subscription and loss of access to paid Subscription features. To avoid future charges, User must also cancel the Subscription before the next billing period through the applicable cancellation method described in this Subscription and Refund Policy.

The twenty-eight (28) day money-back guarantee is available once per User, account, and Subscription product, unless otherwise required by applicable law. Organic Apps may deny refund requests that are fraudulent, abusive, duplicative, or submitted after the twenty-eight (28) day refund period.

Nothing in this Refund Policy limits any mandatory rights User may have under applicable consumer protection laws.