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I don’t remember my password
No worries — even if you forgot your password, you can still access your account. You just need to create a new password:
- Tap Get Started.
- Select Yes, I already have an account.
- Tap Fast login without password and enter your email address.
- Check your inbox: you will receive an email with a one-time code to log in to the app.
![[eng] img-fit_logout_profile_step1 (3).png](https://s3.us-east-2.amazonaws.com/storage.website/eng_img_fit_logout_profile_step1_3_56624065bd.png?updated_at=2024-09-29T19:58:09.431Z)
![[eng]How do I access my plan2.png](https://s3.us-east-2.amazonaws.com/storage.website/eng_How_do_I_access_my_plan2_abfac848c4.png?updated_at=2024-09-28T12:45:31.380Z)
![[eng]How do I access my plan5.png](https://s3.us-east-2.amazonaws.com/storage.website/eng_How_do_I_access_my_plan5_3f6660b542.png?updated_at=2024-09-28T21:14:13.855Z)
![[eng]How do I access my plan4.png](https://s3.us-east-2.amazonaws.com/storage.website/eng_How_do_I_access_my_plan4_ca7fe67e02.png?updated_at=2024-09-28T12:45:31.822Z)
We hope this helps! Always feel free to contact us if you have questions or need help — we’re here for you.