The app is not loading… What should I do?

Kindly note if the app is not loading and gets stuck on the first page, please tap and keep holding this button for 3 sec:

Kindly check if you have a stable Internet connection. Also, you can do the following:

• Delete the app

• Restart your phone

• Install the app

• Please WAIT a few minutes before opening it

If there is an opportunity to switch the Internet source (for example, from Wifi connection to Mobile Data), please change it before opening the app.  

If the issue cannot be solved by following the above points, don't hesitate to contact us at [email protected].