Subscription and Refund Policy

Subscription Policy

User agrees that upon the purchase of any Subscription, Organic Apps may enroll User in automatic renewal of the Subscription by withdrawing the then-current Fee from the payment method that User used to complete the initial Subscription purchase or enrollment order. If User purchases a Subscription with automatic renewal, User agrees to pay the then-current Fees at renewal, which may be changed at Organic Apps’s sole discretion. If User does not agree to renewal or any changes, User must cancel their Subscription before the next billing period, otherwise the Subscription will be automatically renewed at the then-current Fee and term length for the next Subscription term.

Organic Apps may offer an introductory plan for a small payment or a trial subscription for the service. Unless you cancel before the end of the introductory plan/trial, you will be automatically charged a price indicated on the payment screen or/and Apple’s/Google’s payment pop-up screen for a chosen subscription period. Organic Apps may also offer discounted offers that renew at the full not discounted price and other offers that may be interesting for you.

Your Subscription renews automatically at the end of each period until you cancel. Please note that DELETING THE APP DOES NOT CANCEL YOUR SUBSCRIPTION.

Failed Payments and Outstanding Balances

If a recurring Subscription payment fails, Organic Apps or its payment processor may retry the payment in accordance with applicable payment processor rules. If one or more recurring Subscription fees remain unpaid, such unpaid amounts may be treated as an outstanding balance and may be charged together with a future recurring payment or otherwise collected, where permitted by applicable law and payment processor rules.

Organic Apps may suspend, limit, or cancel access to paid Subscription features if payment remains unsuccessful. Canceling a Subscription stops future automatic renewals, but does not automatically waive any outstanding amounts that became due before cancellation, unless otherwise required by applicable law or decided by Organic Apps.

If a Subscription is purchased or enabled on the App Store:

Users may cancel a free trial or a Subscription anytime by turning off auto-renewal through Apple ID account settings. To avoid being charged, Users must cancel their Subscription in the Apple ID account settings at least 24 hours before the end of the free trial or the current Subscription period. Learn more about managing Subscriptions (and how to cancel them) on the Apple support page.

If a Subscription is purchased or enabled on Google Play:

Users may cancel a free trial or a Subscription anytime by turning off auto-renewal through Google account settings. To avoid being charged, Users must cancel the Subscription in their Google account settings at least 24 hours before the end of the free trial or the current Subscription period. Learn more about managing Subscriptions (and how to cancel them) on the Google Play support page.

If a Subscription is purchased or a trial is enabled on the Websites:

To avoid being charged, Users may cancel the Subscription before the end of the then-current period using the cancellation method described below. Users can initiate the cancellation of the Subscription:

1. Open the OrganicFit, OrganicDance, OrganicMeals, OrganicMan, or OrganicWalk app.
2. Go to your profile.
3. Select the Subscriptions option.

Canceling your Subscription means the automatic renewal will be disabled, but you will still have access to all your Subscription features for the remaining time of your then-current period.

We value our customers, and you are welcome to cancel your Subscription at any time by request. You can contact us at our Support Center or via email at [email protected].

Refund Policy

Organic Apps offers a twenty-eight (28) day money-back guarantee for Subscription purchases.

If User is not satisfied with the Services for any reason, User may request a full refund within twenty-eight (28) calendar days from the date of the initial Subscription purchase. User is not required to provide proof of non-use, lack of results, medical reasons, financial hardship, or any other specific reason to receive a refund under this twenty-eight (28) day money-back guarantee.

To request a refund, User may contact Organic Apps through the Support Center or via email at [email protected]. The refund request must include information sufficient to identify the purchase, such as the email address used for the purchase, purchase receipt, order ID, or other purchase confirmation.

Eligible refund requests will be processed, and the full amount paid by User for the initial Subscription purchase will be automatically applied to the User’s original payment method within fourteen (14) days after Organic Apps receives the refund request and confirms the purchase. The time when funds become available to User may depend on User’s payment provider, bank, Apple, Google, or other applicable payment processor.

If User purchased a Subscription through the Apple App Store or Google Play, the refund may be processed by Apple or Google in accordance with their applicable payment and refund procedures. User may be required to submit the refund request directly to Apple or Google. Organic Apps will provide reasonable assistance with eligible refund requests submitted under this twenty-eight (28) day money-back guarantee where Organic Apps is able to do so.

Refunding a Subscription may result in cancellation of the Subscription and loss of access to paid Subscription features. To avoid future charges, User must also cancel the Subscription before the next billing period through the applicable cancellation method described in this Subscription and Refund Policy.

The twenty-eight (28) day money-back guarantee is available once per User, account, and Subscription product, unless otherwise required by applicable law. Organic Apps may deny refund requests that are fraudulent, abusive, duplicative, or submitted after the twenty-eight (28) day refund period.

Nothing in this Refund Policy limits any mandatory rights User may have under applicable consumer protection laws.

Challenge Promotional Offer

From time to time, we may offer various challenges. If you purchased a subscription through our websites, including but not limited to https://quiz.organic-fit-mealplan.com/, in connection with a promotional offer such as “Complete 28 days of your Personalized Plan within 2 months and Get a Refund” hereinafter referred to as the “Promotional Offer”, you may be eligible for a refund by fulfilling all the conditions described below. For the purposes of these Terms, the term “Challenge” refers to the specific set of daily goals defined within the applicable Promotional Offer.

Eligibility and Completion Requirements

To successfully complete the Challenge, you must complete your Personalized Plan for twenty eight (28) consecutive days without interruption. The Challenge must be completed within 2 months from the date of subscription purchase.

A workout is considered completed only when it is marked as Completed in the App. A Challenge day counts toward the 28-day requirement only if it appears as completed in the Monthly progress section.

If your progress is not recorded due to a technical issue on our side, contact [email protected] — verified technical failures will not interrupt your streak.

Submission of Refund Request

After completing the Challenge, you must:

1. Contact us within twenty eight (28) calendar days of Challenge completion at [email protected], using the same email address you used for your purchase.
2. Briefly describe the reason for the refund request.
3. Attach screenshots from the OrganicFit App showing your Challenge completion progress. The screenshots must show the “Monthly progress” section in the Me tab, with a 28-day streak visible on the screen.

The screenshots must clearly confirm that the Personalized Plan was completed for 28 consecutive days.

Additional Provisions

Eligible refund requests will be processed, and the full amount paid for the initial Subscription purchase will be automatically applied to the original payment method within fourteen (14) days after Organic Apps receives the refund request and confirms the purchase.

REFUND APPLIES ONLY TO THE FIRST SUBSCRIPTION PAYMENT. SUBSEQUENT PAYMENTS, INCLUDING RENEWALS OR ADDITIONAL OFFERS, ARE NON-REFUNDABLE.

AUTO-RENEWAL REMAINS ACTIVE UNLESS EXPLICITLY CANCELED BEFORE THE RENEWAL DATE SPECIFIED IN YOUR CONFIRMATION EMAIL.

CANCELLING AUTO-RENEWAL DOES NOT AFFECT YOUR CHALLENGE ELIGIBILITY AS LONG AS YOUR SUBSCRIPTION REMAINS ACTIVE THROUGH THE DATE OF CHALLENGE COMPLETION.

SUBMITTING A REFUND REQUEST DOES NOT CANCEL YOUR SUBSCRIPTION. TO STOP FUTURE CHARGES, YOU MUST CANCEL AUTO-RENEWAL SEPARATELY AS DESCRIBED IN OUR SUBSCRIPTION AND REFUND POLICY.

YOU ARE ELIGIBLE FOR THE CHALLENGE ONLY ONCE. RE-PURCHASING A SUBSCRIPTION AFTER RECEIVING A REFUND DISQUALIFIES YOU FROM FURTHER PARTICIPATION.

FAILURE TO MEET THE ELIGIBILITY AND SUBMISSION REQUIREMENTS DESCRIBED ABOVE MAY RESULT IN INELIGIBILITY FOR THE REFUND.